Returns & Exchanges

At Odd Muse, we want you to feel confident in your investment; if your purchase isn't quite right, you have 14 days from the date of delivery to return your items for a refund or store credit. Please ensure all garments are returned in their original condition, unworn, and with all designer tags still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring the security seal remains intact and all protective materials are included.

3

Ship the Parcel

Download and print your pre-paid shipping label, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Quality Check & Refund

Once our atelier receives and inspects your return, your refund will be processed to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing