Frequently Asked Questions

Everything you need to know about your Odd Muse experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, with all tags attached to be eligible for a full refund.

How do I determine my correct size?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for our tailored pieces to ensure the perfect fit.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer service team.